Friday, June 3, 2011

Library Survey 2011 Results

We would like to thank everyone who took our library survey between May 16 and May 22. While we are still compiling the results of the paper surveys, we'd like to share with you the initial results of the online version. View Slides.

We are very happy to see that the highest rating goes to our "Quality of customer service" and "Quality of research help" in Question #4. We are also honored to read the 142 positive comments on "The Library's greatest strength". At the same time, we received 88 questions and comments on "Areas for future improvement".

We greatly appreciate your time for taking the survey and giving us the feedback. We'd like to take this opportunity to offer what we hope will be some interesting and helpful responses to the most frequently commented issues. View responses here and join the discussion on our Facebook page.

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